More than 100 federal employees, administrators, and community-based organizational leaders attended a Sept. 7, 1996, Hispanic Leadership Retreat to discuss how to improve services offered to Hispanics by the Department of Health and Human Services (HHS) and the working environment at HHS for Hispanic employees. Retreat participants set priorities for a new vision of the Hispanic Employee Organization (HEO), a group that represents Hispanic employees of HHS. Members narrowed the list, and HEO leaders presented the list in an open letter to Secretary Donna Shalala. In the letter, they asked Shalala to consider incorporating following policies in her initiative, "Hispanic Agenda for Action: Improving Services to Hispanic Americans."
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