networking I was in the middle of a hectic day when a friend called and asked if I would give a talk the next day at a luncheon to be attended by 500 people in a major city. "My keynoter has fallen seriously ill," said my good friend. "Sorry for the very short notice, but I know if anyone can pull this off, it's got to be you." Letting that flattery go to my head at the speed of light, I accepted the challenge.

Doing so did several things for me: my "war chest" of chits got a bit larger; I was helping a friend; and I knew I would enjoy the opportunity to connect with some interesting people. This anecdote illustrates why I do many of the things I do, which includes writing articles such as this one or responding to requests for help with my expertise. I believe strongly...

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