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BY BRUCE G. BUCHANAN Knowledge Systems Laboratory Stanford University Palo Alto, Calif. " History keeps us honest. Consider, for example, Charles Babbage. Babbage was a genius who anticipated many design features of modem computers, but his ideas had to be reinvented many decades after his death in 1870. A.G. Bromley, "The evolution of Babbage’s computing engines," Annals of the History of Computing, 9 (2), 113-36, 1987. " When organizations introduce electronic mail systems, they oft

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" History keeps us honest. Consider, for example, Charles Babbage. Babbage was a genius who anticipated many design features of modem computers, but his ideas had to be reinvented many decades after his death in 1870. A.G. Bromley, "The evolution of Babbage’s computing engines," Annals of the History of Computing, 9 (2), 113-36, 1987.

" When organizations introduce electronic mail systems, they often ignore social and psychological implications. Better integration of new technology ought to take such factors into account, a recent study argues. S.F. Ehrlich, "Strategies for encouraging successful adoption of office communication systems," ACM Transactions on Office Automation Systems, 5, 340- 57, 1987.

" Setting up and searching graphs can be problematic. A recent article is representative of technical work analyzing the complexity of one family of graph searching problems. N.Megiddo, S.L. Hakimi, M.R Garey, D.S. Johnson, C.H. Papadimitriou, "The complexity of searching a graph," Journal of the ...

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