Saluting the winners: Customization, value, and customer service is the name of the game.
By Andrea Gawrylewski, Bob Grant, and Manasee Wagh
Although biomedical companies in search of new drugs often seem to grab all the headlines, anyone working in bioscience research and drug development knows that none of their advances would be possible without the life science industry that creates the reagents, hardware, and solutions they use every day.
That industry - which The Scientist is proud to celebrate with the 2007 Life Sciences Industry Awards - is highly innovative, operating at the leading edge of technology. At the same time, it is intensely customer-focused, as it must be in a field that often requires customized equipment and technology, rather than off-the-shelf products.
This year, in the fifth Life Sciences Industry Awards, customization and integration of equipment separated the good from the great. Those trends, of course, require value ...