First, it is not only criminals in pursuit of personal gain who disrupt, kidnap or extort. There are also dissident political minorities who break the law in support of causes (such as those of the rights of ethnic minorities or of women) that ultimately succeed. A democracy demands both that the majority opinion be upheld and that violence in support of these minority opinions be restrained. At present, British workers in labs conducting animal experiments are being severely and illegally harassed by animal rights activists. The laboratory manager must rigorously pursue and prosecute these activists even though one day they likely will be able to say that their illegal actions helped reduce and further control animal experimentation. The unfortunate manager will then unjustly be said to have been reactionary and inhumane.
A second tension is one of managerial attitude. To win the allegiance of colleagues, a good manager must adopt ...
